In a groundbreaking move to redefine the Direct-to-Consumer (D2C) fashion experience, Snitch has introduced an ambitious two-day delivery service across India. By enhancing its supply chain and logistics network, the brand aims to redefine customer expectations, ensuring faster access to the latest fashion trends. This expansion covers over 1,100 cities and 7,000 pin codes, reaching customers nationwide with an unprecedented speed of delivery.
With a keen understanding of the growing demand for fast consumption and impulsive shopping behavior, Snitch has optimized its delivery timelines, achieving remarkable success. As of now, 60% of orders reach customers within just two days, a significant leap in efficiency. This move follows Snitch's previous achievement of serving over 17,000 pin codes, cementing its position as a leader in the D2C fashion market. The brand expects this initiative to lead to a 15% month-on-month growth, alongside a substantial 55-point increase in Net Promoter Score (NPS), reflecting improved customer satisfaction.
The strategic decision to partner with key logistics providers and invest in supply chain innovation aligns with Snitch's mission to offer an unparalleled shopping experience. By offering trendy, high-quality fashion at lightning-fast speeds, Snitch empowers its customers to stay ahead of trends with maximum convenience. This two-day delivery initiative is expected to drive significant growth, positioning the brand as a top choice for fashion lovers who demand quick service without compromising on quality.
Founder Siddharth Dungarwal expressed his excitement about the brand's ongoing evolution, stating, "Fashion is aspirational, and we're thrilled to be part of today’s generation's style choices. Our goal has always been to deliver convenience and satisfaction, empowering customers to access the latest fashion with the fastest delivery." With operational excellence at its core, Snitch continues to innovate, staying ahead of the curve in the competitive D2C fashion industry.